Frequently Asked Questions

Everything you need to know about your T'EYES experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

At T'EYES, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic or recycled materials, and we are working toward 100% sustainability by 2025.