Returns & Exchanges
At T'EYES, we want you to feel confident in your style; that is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure a seamless post-purchase experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original T'EYES packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.